Operational Support

Administrative Officer – Operational Support Roles – Regional | 65 Crown Prosecution Service Vacancies

UK Civil Service Jobs | Crown Prosecution Service | Permanent | Full-Time & Part-Time

The Crown Prosecution Service (CPS) is recruiting for 65 Administrative Officer and operational support positions across selected locations in England and Wales.

This recruitment campaign includes Administrative Officer, Casework Assistant, Advocacy Clerking Assistant, Victim Liaison Assistant and Fees Clerk roles.

Job Overview

About the Opportunity

The Crown Prosecution Service is the principal prosecuting authority across England and Wales and is responsible for delivering justice through the independent and effective prosecution of crime.

The campaign brings together several A2/AO opportunities supporting case progression, administration, victim communication and financial processing.

Successful applicants will be placed on a merit list based on their preferred role and location. Offers depend on available vacancies and business requirements.

Important: You can apply for only one of the two CPS campaigns: Regional/Headquarters or Casework. Duplicate applications will be rejected.

Roles Included in the Campaign

Casework Assistant

Provide frontline casework support to prosecutors and legal teams by:

• Preparing cases for court
• Serving documents
• Maintaining case files
• Supporting magistrates’ and Crown Court hearings
• Responding to enquiries
• Communicating with criminal justice partners, victims and witnesses
• Recording information accurately
• Supporting effective case progression

Administrative Officer

Provide administrative support across CPS departments, including:

• Managing and recording information
• Monitoring correspondence
• Maintaining filing systems
• Responding to public and partner enquiries
• Supporting day-to-day business operations
• Maintaining high standards of accuracy and professionalism

Advocacy Clerking Assistant

Support the Crown Advocacy Unit by:

• Preparing and managing Crown Court lists
• Allocating cases and briefing advocates
• Liaising with Crown Advocates, paralegals and chambers
• Arranging advocacy cover
• Maintaining diaries and databases
• Managing inboxes
• Producing standard correspondence

Victim Liaison Assistant

Act as an important point of contact for victims by:

• Providing clear and timely communication
• Drafting correspondence in plain English
• Responding to enquiries and complaints
• Handling Victims’ Right to Review requests
• Arranging meetings
• Managing caseloads
• Liaising with prosecutors and Witness Care Units
• Ensuring victims remain informed throughout the prosecution process

Fees Clerk

Handle financial administration, including:

• Processing fee claims and invoices
• Checking financial information
• Producing reports
• Investigating discrepancies
• Maintaining payment and expenditure records
• Responding to enquiries
• Working with internal and external stakeholders

Regional Vacancies

Current regional recruitment includes:

• North West – 2 posts
• South West – 5 posts
• South East – 4 posts
• Thames and Chiltern – 4 posts
• Wales – 6 posts
• Wessex – 8 posts
• West Midlands – 2 posts
• Yorkshire and Humberside – 11 posts
• London – 10 posts

Reserve list only:

• East Midlands
• East of England
• Mersey Cheshire
• North East

Headquarters Teams

Headquarters opportunities include:

• Transformation and Change – reserve list only
• Digital and Commercial – reserve list only
• Chief Finance Officer Directorate – reserve list only

Candidates may be appointed to a regional or headquarters team depending on role, location, vacancies and business need.

Eligibility Requirements

Applicants must:

• Have excellent written and verbal communication skills
• Have strong digital communication skills
• Have knowledge of Microsoft 365 applications
• Have an interest in criminal law and public service
• Be 18 or over before starting the role

The expected start date is approximately 8–12 weeks after the application deadline.

Salary and Pension

National salary: £24,800 – £26,700

London salary: £26,000 – £28,500 + £3,150 RRA

The CPS also contributes towards membership of the Civil Service Defined Benefit Pension Scheme, with an advertised employer contribution of 28.97%.

Benefits

Employees can receive:

• Civil Service contributory pension
• Up to 28.9% pension contribution
• 25 days’ annual leave
• Up to 30 days’ annual leave after 5 years
• £350 annual personal development allowance
• Additional privilege day
• Maternity, paternity and parental leave
• Flexible working and flexitime
• Family-friendly working arrangements
• Cycle2Work scheme
• Employee savings
• Learning and development opportunities
• Wellbeing support
• Staff networks and inclusion programmes

Recruitment Process

The recruitment process consists of an online test and application, video interview and final online interview.

Stage 1 – Civil Service Judgement Test and Application

After submitting the initial application form, candidates will be invited to complete the online Civil Service Judgement Test.

Candidates who successfully complete the test will then complete the employment history section.

Both the online test and full application must be submitted before 11:00 am on 7 September 2026.

The CPS recommends completing the online test within 24–48 hours of receiving the invitation.

Stage 2 – Video Interview

Candidates who pass Stage 1 will be invited to complete a recorded video interview.

Invitation date: 10 September 2026

Deadline: 11:00 am on 17 September 2026

Reasonable adjustment requests should be made by 11:00 am on 9 September 2026 where possible.

Stage 3 – Final Interview

Candidates who pass the video interview will progress to a final CPS panel interview.

Expected invitation: Week commencing 26 October 2026

Expected interview period: 2 November – 4 December 2026

Final interviews will be conducted virtually through Microsoft Teams.

Behaviours Being Assessed

The selection process will assess:

• Motivation – Lead Behaviour
• Managing a Quality Service
• Working Together
• Delivering at Pace
• Communicating & Influencing

Candidates should be prepared to explain:

• Why they want to join the CPS
• Why they want to work in public service
• Their interest in criminal justice
• Their commitment to continuous learning
• Their willingness to develop
• Their understanding of CPS values and priorities

Information Sessions

The CPS is holding online information sessions for applicants.

Thursday 27 August 2026 – 12:00 pm

Thursday 3 September 2026 – 12:00 pm

These sessions provide an opportunity to ask questions about the role and application process.

Important Application Warning

Only one campaign can be selected.

Applicants must choose between:

Regional/Headquarters OR Casework

If duplicate applications are submitted, the CPS states that the first application will be accepted and the second rejected.

Offer of Employment

Successful applicants will be placed on a merit list based on their preferred role and first-choice location.

Offers will depend on:

• Merit position
• Available vacancies
• Preferred location
• Business requirements

Results are expected during the week commencing 7 December 2026, although dates may change.

Candidates who pass but are not immediately offered a role may be placed on a reserve list for up to 12 months.

A reserve-list position does not guarantee an eventual job offer.

Clearance and Security

Successful candidates must undergo the required security and criminal record checks.

A Disclosure and Barring Service (DBS) check is required, and applicants must have a current valid UK address for this process.

Successful candidates must also complete the appropriate government security checks, including Baseline Personnel Security Standard checks where applicable.

Nationality Requirements

The vacancy is broadly open to eligible:

• UK nationals
• Republic of Ireland nationals
• Commonwealth nationals with the right to work in the UK
• Eligible EU, Swiss, Norwegian, Icelandic and Liechtenstein nationals
• Eligible individuals with settled or pre-settled status
• Certain individuals with limited or indefinite leave to remain
• Eligible Turkish nationals and qualifying family members

Applicants must satisfy the relevant Civil Service nationality and right-to-work requirements.

Who Should Consider Applying?

This opportunity could be suitable for people interested in:

• UK Civil Service careers
• Public administration
• Criminal justice
• Government administration
• Casework
• Legal support
• Victim support
• Finance administration
• Operational support
• Customer service
• Stakeholder management

Application Deadline

11:00 am on Monday 7 September 2026

Applicants are strongly advised to allow enough time to complete the online test and full application before the deadline.

How to Apply

Employer: Crown Prosecution Service

Reference: 475209

Vacancies: 65

Contract: Permanent

Working Pattern: Full-time, Part-time & Flexible Working

Deadline: 7 September 2026 at 11:00 am

Official Application:
https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=2009881

Final Reminder

This is a significant 65-vacancy Crown Prosecution Service recruitment campaign covering administrative, casework, advocacy, victim liaison and fees roles across selected UK locations.

Before applying:

1. Check the available roles and locations.
2. Confirm that you meet the eligibility requirements.
3. Select the correct CPS campaign.
4. Do not submit duplicate applications.
5. Prepare for the Civil Service Judgement Test.
6. Prepare examples for the required behaviours.
7. Complete the test and full application before 11:00 am on 7 September 2026.

Always check the official vacancy for the latest information before submitting your application.