Job Vacancy: Administrative Assistant – IDRE
Company: iMPROve Health
Location: Remote (100% remote, anywhere in the US)
Job Type: Full-time
Salary: $18 – $23 per hour
Job Description:
iMPROve Health is seeking a highly organized and detail-oriented Administrative Assistant to support our Independent Dispute Resolution (IDR) operations under the No Surprises Act. This role plays a critical part in ensuring disputes are prepared accurately, submitted timely, and managed in compliance with federal regulatory requirements.
Responsibilities:
- Manage administrative responsibilities for IDRE, including data entry, report generation, and case documentation management
- Assist with dispute preparation for arbitration, ensuring completeness and accuracy
- Process disputes for eligibility as required
- Develop and maintain tracking spreadsheets and program templates
- Work closely with the Federal IDRE team to track deadlines, case statuses, and required submissions
- Communicate with internal and external stakeholders, including responding to email and phone inquiries
Requirements:
- Associate’s degree or equivalent combination of education and experience
- Minimum 2 years of administrative support experience
- Experience with complex technology systems (e.g., Salesforce, SharePoint, third-party portals)
- Proficiency in Microsoft Excel, Word, Outlook, and OneNote
- Strong attention to detail and accuracy
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
What We Offer:
- 100% remote work with flexible hours
- Medical, dental, vision, life insurance, and 401(k) matching
- Professional development and continuing education opportunities
- Work-life balance and a supportive team environment
If you’re a highly organized and detail-oriented individual with strong administrative skills, apply now to join the iMPROve Health team!