Digital Operations Support Officer – Cabinet Office
The Cabinet Office is recruiting a Digital Operations Support Officer to support members of the Cabinet Office Digital Senior Leadership Team and, when required, the Chief Digital and Information Officer (CDIO).
This is a permanent Executive Officer (EO) position offering a salary of £30,768–£37,121, depending on location.
Application deadline: 11:55 pm, Friday 28 August 2026
Job Overview
Employer: Cabinet Office
Department: CO – Digital
Job title: Digital Operations Support Officer
Reference: 476653
Grade: Executive Officer
Salary: £30,768–£37,121
Contract: Permanent
Working pattern: Full-time, flexible working
Number of positions: 1
Role type: Administration / Corporate Support / Digital
Locations
The successful applicant may be based in:
- Bristol
- Glasgow
- London
- Manchester
- Newcastle-upon-Tyne
- Norwich
- York
Important: The London location is only available to existing Civil Servants who are already based in London.
About the Role
This is a fast-moving support position within Cabinet Office Digital, providing high-level administrative and organisational support to senior digital leaders.
The successful candidate will gain exposure to senior-level decision-making across the Cabinet Office Digital function and wider government. The role also involves working with confidential and sensitive information on Cabinet Office systems.
The position requires someone who is highly organised, detail-oriented, confident working independently and able to respond quickly when priorities change.
Key Responsibilities
The Digital Operations Support Officer will:
- Build and maintain strong relationships with offices of senior civil servants and senior digital and technology professionals.
- Manage complex and constantly changing diaries.
- Balance competing priorities and optimise senior leaders’ time.
- Manage diary requests and invitations promptly and professionally.
- Use sound judgement to prioritise meetings where diary clashes occur.
- Prepare diary briefs and supporting documentation.
- Coordinate agendas, meetings, travel itineraries, accommodation and meeting-room bookings.
- Support administrative and corporate processes.
- Monitor incoming emails and identify urgent issues.
- Draft professional responses on behalf of senior leaders.
- Delegate actions to relevant teams where appropriate.
- Build effective relationships across Cabinet Office Digital and wider government.
- Handle confidential and sensitive information with discretion.
Essential Requirements
Applicants should demonstrate:
- Proven experience supporting senior executives or officials in a fast-paced and complex environment.
- Ideally, experience within government or the public sector.
- Excellent drafting and editing skills.
- Ability to communicate clearly, accurately and concisely.
- Experience handling highly sensitive and confidential information.
- Strong judgement and discretion.
- Exceptional organisational skills.
- Ability to manage competing deadlines and heavy workloads under pressure.
- Confidence when dealing with senior stakeholders.
- Professionalism when engaging with high-profile stakeholders, Ministers and senior staff.
Desirable Skills
- Experience taking meeting minutes.
- Experience drafting meeting documents and agendas.
- Experience using Google tools for drafting, collaboration, calendars and document management.
- Willingness to learn Google-based systems.
Civil Service Behaviours
Candidates will be assessed against:
- Delivering at Pace
- Communicating and Influencing
- Seeing the Big Picture
- Making Effective Decisions
Application & Selection Process
Applications will be assessed through the Civil Service Success Profiles framework.
The initial sift will consider:
- CV
- Statement of Suitability
- Relevant behaviours
Applicants must provide a Statement of Suitability of no more than 250 words, explaining how their experience, professional skills and qualities demonstrate their suitability for the role.
Interview
Candidates selected for interview will be assessed against all four behaviours:
- Delivering at Pace
- Making Effective Decisions
- Communicating and Influencing
- Seeing the Big Picture
Interviews may be conducted face-to-face or by video.
Expected Recruitment Timeline
Expected sift date: 1 September 2026
Expected interview date: 14 September 2026
These dates are subject to change.
Working Arrangement
Cabinet Office policy requires a minimum of 60% of working time to be spent at the employee’s principal workplace.
Depending on the nature of the role and business requirements, attendance may be required up to 100%.
The role is full-time.
Applicants interested in an alternative working pattern may apply, but the preferred arrangement may not be available.
Salary & Pension
National: £30,768–£32,622
London: £35,479–£37,121
New entrants are normally expected to join at the minimum of the applicable pay band.
The Cabinet Office contributes 28.97% towards the Civil Service Defined Benefit Pension Scheme.
Benefits
Successful applicants can benefit from:
- Civil Service Pension.
- 28.97% employer pension contribution.
- Learning and development tailored to the role.
- Flexible working options.
- Inclusive and diverse working environment.
- At least 25 days of paid annual leave.
- Annual leave increasing by one day per year up to a maximum of 30 days.
Security Clearance
Important: This role requires SC security clearance.
The advert states that SC clearance would normally require five years of UK residency during the past five years.
This is not an absolute requirement, but applicants who have not lived in the UK for the required period may require supplementary checks.
Nationality & Right-to-Work Requirements
The role is broadly open to:
- UK nationals.
- Republic of Ireland nationals.
- Eligible Commonwealth nationals with the right to work in the UK.
- Eligible EU, Swiss, Norwegian, Icelandic and Liechtenstein nationals.
- Eligible individuals with settled or pre-settled status under the EU Settlement Scheme.
- Certain individuals with limited or indefinite leave to remain.
- Eligible Turkish nationals and certain family members.
Applicants should check the official nationality requirements before applying.
Is Visa Sponsorship Available?
The vacancy does not state that visa sponsorship or a Certificate of Sponsorship is available.
Applicants requiring UK visa sponsorship should not assume sponsorship is available.
The role also requires SC security clearance, with the advert highlighting UK residency considerations.
Artificial Intelligence & Applications
AI tools may be used to support applications, but all examples and statements must be truthful, factually accurate and based on the applicant’s own experience.
Applicants should not present AI-generated content or another person’s experience as their own.
Reasonable Adjustments
Candidates who require reasonable adjustments during recruitment can contact the Government Recruitment Service before the closing date.
Applicants should also complete the Assistance required section of the application form where appropriate.
Additional Information
A reserve list may be maintained for 12 months, from which further appointments may be made.
Successful applicants may be subject to relevant criminal record, fraud database and other pre-employment checks.
The role is part of the Great Place to Work for Veterans initiative.
Who Should Apply?
This opportunity may suit candidates with experience in:
- Executive support
- Senior administration
- Personal assistant roles
- Private office support
- Government administration
- Public-sector administration
- Digital operations support
- Corporate support
- Executive diary management
- Stakeholder coordination
- Senior leadership support
- Meeting coordination
Key Skills
- Senior executive support
- Diary management
- Administration
- Organisation
- Stakeholder management
- Drafting and editing
- Confidential information handling
- Decision-making
- Communication
- Meeting coordination
- Travel and logistics
- Email management
- Prioritisation
- Digital collaboration
- Working under pressure
Application Deadline
11:55 pm, Friday 28 August 2026
Don’t wait until the final day if you already meet the requirements.
How to Apply
Applications should be submitted through the official Civil Service Jobs recruitment system.
Job reference: 476653
Official vacancy:
https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=2010586
Contact Information
Job contact: codigitalrecruitment
Email: codigitalrecruitment@cabinetoffice.gov.uk
Government Recruitment Service:
cabinetofficerecruitment.grs@cabinetoffice.gov.uk
Important Notice
This vacancy is subject to the Cabinet Office’s recruitment, nationality, security clearance and eligibility requirements.
Applicants should check the official vacancy and accompanying terms and conditions before applying.