Location / Type / Salary
- Remote (PA, MD, VA, DC, FL, GA)
- Part-Time
- $15–$19 per hour
Role of the Job
Handle inbound/outbound patient calls, schedule appointments, and provide top-tier customer service for ophthalmology practices.
Responsibilities
- Respond to inbound calls with excellent service
- Schedule, confirm, and reschedule patient appointments
- Answer patient inquiries with professionalism and patience
- Update patient demographics and insurance information
- Make outbound calls to patients and clinics
- Handle email and online appointment requests
Requirements
- 1+ year customer service or scheduling experience
- Strong communication and interpersonal skills
- Proficient in Microsoft Office & data entry
- Ability to multitask in fast-paced environment
- Reliable internet & quiet workspace
- Bi-lingual (English/Spanish) preferred
Benefits
- Competitive pay package
- Medical, dental, vision insurance
- 401(k) plan
- Eye care discounts
- Continuing education support
- Career growth opportunities
- PTO and holidays off
- Company-provided equipment
Documents
- Resume
- CV
APPLY HERE
About Company
Vision Innovation Partners is dedicated to protecting and restoring vision, serving patients across affiliated ophthalmology offices with a focus on excellent care and outcomes.