Job Description
Salary: £23,809 a year FTE
Contract: Permanent
Working pattern: Full-time
Reference number: A2758-25-0007
Job locations: United Kingdom — Fleetwood Health & Wellbeing Centre, Dock Street, Fleetwood, FY7 6HP
Job Description:
The Mount View Practice has a full time, permposition available for a Receptionist to work within our Practice.
Situated in Fleetwood Town Centre, we are a busy GP practice with approximately 12,000 patients.
Applicants must be available to work set shifts Monday – Friday between 0800 – 1830.
PREVIOUS APPLICANTS NEED NOT APPLY
WE RESERVE THE RIGHT TO CLOSE THIS ADVERT EARLY SHOULD WE GET ENOUGH CANDIDATES
Main duties of the job
You will be responsible for the general reception duties within the Practice and work with our established processes, policies, and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries.
You will receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.
You will provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working with our clinical and administration teams.
This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.
About us
The Mount View Practice is a forward thinking, patient focused, professional and friendly team looking after approximately 12,000 patients in Fleetwood.
We consist of 5 GP Partners and 2 Salaried GPs, a Practice Paramedic, Acute & Therapy Mental Health Team, Advanced Nurse Practitioners, Practice Nurses and Healthcare Assistants and a dedicated team of administrative professionals.
We are part of Fleetwood Primary Care Network and supported by an MDT ARRs Team.