Digital Design & Development Officer – Somerset Council | £32,597–£36,363
Digital Design & Development Officer
Location: Taunton, Somerset, TA1 4DY
Employer: Somerset Council
Salary: £32,597 – £36,363 per annum
Grade: Grade 11
Job Type: Full-time
Hours: 37 hours per week
Contract: 1 permanent position + 1 fixed-term position for 18 months
Closing Date: 3 September 2026
About the Role
Somerset Council is recruiting Digital Design & Development Officers to help research, analyse, design, develop and improve digital services and platforms used by residents, businesses and communities.
This is an opportunity for a digital professional to contribute to meaningful transformation projects while helping improve how people access essential council services.
The council is recruiting for two full-time positions:
- 1 permanent position
- 1 18-month fixed-term contract
Applicants should clearly state which position they are applying for.
Key Responsibilities
As a Digital Design & Development Officer, you will:
- Design, build and test public forms, transactions and automations supporting essential council services.
- Design, deliver and maintain digital frontend solutions and backend automation.
- Improve customer experiences and service efficiency through digital solutions.
- Work with teams across Somerset Council to understand requirements and identify opportunities for digital improvement.
- Create accessible, user-friendly content and digital experiences for a wide range of users.
- Use user feedback, research and performance data to continuously improve digital services.
- Contribute to digital transformation initiatives across the organisation.
- Help develop solutions based on user needs, accessibility and real-world outcomes.
What You’ll Bring
Applicants should have:
- Experience designing, developing or improving digital products.
- A good understanding of user-centred design and UX principles.
- Knowledge of digital accessibility standards.
- Knowledge of web technologies and content management systems such as WordPress.
- Understanding of digital best practices.
- Experience working collaboratively with different stakeholders.
- Strong analytical and problem-solving abilities.
- The ability to use data to support decision-making.
- Excellent communication skills.
- The ability to explain technical information clearly to non-technical audiences.
- The ability to balance creativity with practical delivery and measurable outcomes.
Employee Benefits
Successful candidates can benefit from:
- 30 days’ annual leave plus bank holidays
- Option to purchase additional annual leave
- Local Government Pension Scheme (LGPS)
- Flexible and hybrid working arrangements where service requirements allow
- Health and wellbeing support
- Confidential employee assistance services
- Paid volunteering opportunities
- Opportunities to contribute to projects that improve local public services
Working Arrangements
The roles offer flexible and hybrid working arrangements, subject to service requirements.
Somerset Council is committed to creating an inclusive workplace where people from different backgrounds and experiences are valued.
Important: Visa Sponsorship
Somerset Council has confirmed that sponsorship is NOT available for this role.
Applicants requiring employer sponsorship should take this into consideration before applying.
Application Advice
When completing your application, use specific examples from your previous experience to demonstrate how you meet the requirements in the job description and person specification.
The employer recommends using the STAR approach: Situation → Task → Action → Result.
Focus on your individual contribution and clearly explain the outcomes you achieved.
Job Description
TR0112 Digital Design & Development Officer – Job Description
Informal Enquiries
For an informal discussion about the role:
Louise Routley
Digital Transformation Lead
Email: louise.routley@somerset.gov.uk
How to Apply
Applications should be submitted through the Somerset Council careers portal before the closing date.
Closing date: 3 September 2026
Applicants should indicate whether they are applying for the permanent position or the 18-month fixed-term position.
Apply Now
https://careers.somerset.gov.uk/job/Taunton-Digital-Design-&-Development-Officer-TA1-4DY/1365117555/
Job Summary
Job Title: Digital Design & Development Officer
Employer: Somerset Council
Location: Taunton, Somerset
Salary: £32,597 – £36,363 per year
Grade: 11
Hours: 37 hours per week
Contract: Permanent or 18-month fixed-term
Working Pattern: Full-time, flexible/hybrid
Closing Date: 3 September 2026
Visa Sponsorship: Not available