Discharge Support Officer – NHS Band 4
University Hospitals of Derby and Burton NHS Foundation Trust
An opportunity is available for a Discharge Support Officer to join the Discharge and Transfer Team at Royal Derby Hospital, Derby. This is a permanent, part-time NHS position offering Band 4 pay of £28,392 to £31,157 per year pro rata.
The role would suit an enthusiastic and organised team player with strong communication, problem-solving and administrative skills who wants to develop their knowledge and experience in hospital discharge planning.
Job Details
- Job Title: Discharge Support Officer
- Employer: University Hospitals of Derby and Burton NHS Foundation Trust
- Location: Royal Derby Hospital, Uttoxeter Road, Derby, DE22 3NE
- Job Reference: 320-MED-1869-C
- Band: NHS Band 4
- Salary: £28,392 – £31,157 per year pro rata
- Contract: Permanent
- Working Pattern: Part-time
- Date Posted: 16 September 2026
- Closing Date: 23 September 2026
- Interview Date: 7 October 2026
About the Role
The Discharge Support Officer will work alongside Discharge and Transfer leads and ward teams to support the safe, effective and timely discharge or transfer of patients to the most appropriate care setting.
The role involves communicating with patients and their families, completing referrals to other services and working closely with healthcare professionals across the multidisciplinary team (MDT).
You will also help reduce avoidable delays in patient discharge and act as an important point of contact between ward teams, patients, families and external services.
Key Responsibilities
- Support the safe, effective and timely transfer of patient care from the Trust to the most appropriate setting.
- Take active steps to reduce the number of patients experiencing delayed transfers of care.
- Liaise with Community Care Coordinators, primary care teams, registered nurses, doctors, therapy services and Home to Assess teams.
- Work with the wider multidisciplinary team to support proactive and continuous discharge planning.
- Complete referrals to appropriate community and other services.
- Communicate effectively with patients and their families throughout the discharge process.
- Assist with training and supporting multidisciplinary staff in the use and updating of the Ward Interactive Whiteboard system.
- Coordinate activities associated with board round meetings.
- Act as the main point of liaison between ambulance providers and the Trust.
- Manage competing priorities and work to tight deadlines.
Requirements / Person Specification
Applicants should meet the essential requirements outlined in the person specification.
Essential qualifications and experience include:
- NVQ Level 3 in Adult and Social Care.
- A good standard of English to GCSE level.
- Experience of administrative duties.
- Ability to coordinate complex activities, including board round meetings.
- Good IT competence.
- Strong communication, organisational and problem-solving skills.
The Trust is looking for enthusiastic and motivated team players who can work effectively with patients, families and professionals across the wider healthcare team.
Salary & Benefits
The position offers NHS Band 4 salary of £28,392 to £31,157 per year pro rata.
Employees can also benefit from:
- Professional and leadership development opportunities.
- Ongoing support throughout recruitment and after joining the Trust.
- Employee Assistance Programme.
- Discounted gym membership.
- Onsite fitness classes.
- Car schemes.
- Opportunities to work within a research-active University Hospital environment.
Working Pattern
This is a permanent, part-time position.
The vacancy is based at Royal Derby Hospital in Derby.
Visa / Right-to-Work
The vacancy information includes an immigration eligibility warning and advises applicants to check their eligibility before applying because the Trust may be unable to provide sponsorship for this post.
Applicants who require Skilled Worker or Health and Care Worker sponsorship should therefore check their individual eligibility and the current immigration requirements before submitting an application.
The advert also highlights UK immigration rule changes effective from 22 July 2025 affecting some applicants sponsored under occupation code 6131 (Nursing Auxiliaries and Assistants), particularly regarding dependant eligibility.
The Trust states that it cannot provide immigration advice, so applicants should use official UK Government and NHS guidance to assess their circumstances.
Application / Selection Process
Applications should be submitted through the NHS Jobs vacancy using the Apply for this job option. The application takes candidates to the TRAC Recruitment Site, where applicants may need to register an account.
Shortlisting is based on the Person Specification included in the vacancy.
Applicants should ensure that their application accurately reflects their own skills, experience and motivation. The Trust states that applications that appear to be substantially AI-generated may receive additional review.
Deadline
Application closing date: 23 September 2026
Interview date: 7 October 2026
Early application is advisable because the closing date is approaching.
About University Hospitals of Derby and Burton NHS Foundation Trust
University Hospitals of Derby and Burton NHS Foundation Trust (UHDB) provides healthcare services to communities across Derbyshire and Burton.
The Trust highlights its values of Compassion, Openness and Excellence and describes itself as a research-active University Hospital with a wide portfolio of clinical trials and research opportunities.
The organisation also reports substantial activity across its hospitals, including thousands of outpatient appointments, emergency attendances and planned surgical procedures each year.
Frequently Asked Questions
What is the salary for the Discharge Support Officer role?
The salary is £28,392 to £31,157 per year pro rata, under NHS Agenda for Change Band 4.
Is the Discharge Support Officer job permanent?
Yes. The vacancy is a permanent, part-time position.
Where is the job based?
The role is based at Royal Derby Hospital, Uttoxeter Road, Derby, DE22 3NE.
What qualifications are required?
The essential requirements include NVQ Level 3 in Adult and Social Care and a good standard of English to GCSE level.
Is previous administrative experience required?
Yes. Experience of administrative duties is listed as an essential requirement.
Does this NHS job offer visa sponsorship?
The advert warns that the Trust may be unable to provide sponsorship and directs applicants who require sponsorship to check their eligibility before applying. Sponsorship should therefore not be assumed.
When is the closing date?
The closing date is 23 September 2026.
When are interviews scheduled?
The advertised interview date is 7 October 2026.
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