Leicestershire County Council is recruiting a Business Support Assistant to join its Children and Family Services team in a permanent administrative role based at County Hall, Glenfield, Leicester.
The position offers a salary of £26,022–£26,436 per year, with 37 hours per week and hybrid working available. Applications close on 1 October 2026.
Job Details
- Job Title: Business Support Assistant
- Employer: Leicestershire County Council
- Department: Children and Family Services
- Location: County Hall, Glenfield, Leicester, LE3 8RA
- Working Pattern: Hybrid
- Contract: Permanent
- Hours: 37 hours per week
- Salary: £26,022–£26,436 per annum
- Part-time salary: Pro rata
- Closing Date: 1 October 2026
- Interview: Date to be confirmed
- Job Category: Administration
About the Role
The council is looking for an organised, experienced and resilient Business Support Assistant to work as part of a team providing administrative support within its Children and Family Services.
You will help maintain effective administrative processes, communicate with colleagues and service users, manage information and ensure data is accurately recorded across the service.
The role would suit someone who is confident with administrative systems, comfortable using computers and able to manage work accurately while meeting deadlines.
Key Responsibilities
Your duties are expected to include:
- Providing general administrative support to the service team.
- Handling incoming and outgoing telephone calls and emails.
- Liaising with teams across the service.
- Greeting and assisting visitors when required.
- Processing administrative and data-entry tasks.
- Maintaining manual and electronic filing systems.
- Entering information accurately into computer-based systems.
- Uploading information to internal databases promptly and accurately.
- Carrying out general office duties.
- Supporting colleagues with additional tasks when required.
- Working cooperatively as part of a wider team.
Requirements / Person Specification
Applicants should be able to demonstrate:
- Recognised academic or vocational qualifications, such as GCSEs, A Levels or relevant further/professional education.
- NVQ Level 2 in Business Administration or an equivalent qualification or relevant equivalent experience.
- Good computer skills, including Microsoft Word and Excel.
- The ability to work with spreadsheets.
- Experience establishing and maintaining manual and electronic administrative systems.
- Good written and verbal communication skills.
- An understanding of the importance of confidentiality.
- Strong attention to accuracy.
- The ability to complete work within deadlines.
- The ability to work effectively as part of a team.
Applicants will also be expected to demonstrate an understanding of the council’s commitment to its organisational values and to delivering accessible and inclusive services.
Salary & Benefits
The salary is £26,022 to £26,436 per annum, with part-time arrangements paid on a pro-rata basis.
Leicestershire County Council also highlights employee benefits and support designed to help employees at different stages of their careers.
Reasonable adjustments are available for applicants with disabilities, and the council is a Disability Confident Employer.
Working Pattern
The standard working pattern is 37 hours per week.
The position is advertised as hybrid, and the council is open to discussing flexible working arrangements where these can meet the needs of the role and service.
Possible arrangements may include:
- Part-time working
- Job sharing
- Term-time working
- Flexible start and finish times
- Hybrid working
Visa / Right-to-Work
The vacancy information provided does not confirm that visa sponsorship is available for this position.
Applicants who require UK visa sponsorship should confirm their eligibility and the employer’s current sponsorship position directly with Leicestershire County Council before applying.
Application / Selection Process
Applications should be submitted through the employer’s Apply process.
Applicants must upload a supporting statement explaining how they meet the criteria listed in the About You section. The council states that applications without this information will not be assessed.
The employer may close the vacancy early if enough applications are received, so candidates interested in the role are encouraged to apply as soon as possible.
For an informal discussion about the position, contact:
Kelly Wells
Business and HR Co-ordinator
Email: Kelly.Wells@leics.gov.uk
Telephone: 0116 305 5256
If you experience technical difficulties with the application, the Employee Service Centre can be contacted on 0300 303 0222 (option 2).
Closing Date
1 October 2026
The employer reserves the right to close the vacancy early if sufficient applications are received.
FAQs
Do I need formal qualifications to apply?
The vacancy asks for recognised academic or vocational qualifications, including an NVQ Level 2 in Business Administration or equivalent, but relevant equivalent experience may also be accepted.
Is this a permanent job?
Yes. The position is advertised as a permanent contract.
How many hours will I work?
The standard working hours are 37 hours per week.
Can I work part-time?
The council says it is open to discussing flexible working arrangements, including part-time work and job sharing, depending on the requirements of the role and service.
Is the job hybrid?
Yes. The vacancy is advertised as hybrid, although the exact working arrangement will depend on the role and service requirements.
What salary does the role pay?
The salary is £26,022–£26,436 per year, pro rata for part-time working.
Is visa sponsorship available?
The supplied vacancy information does not confirm visa sponsorship. Applicants requiring sponsorship should verify this directly with the employer before applying.
What documents do I need?
You should provide a supporting statement demonstrating how you meet the criteria listed in the vacancy’s About You section.
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