Co-op Legal Services is hiring Sales Consultants – Probate for a fully remote UK role, offering a £29,000–£34,000 base salary with average earnings of £47,000 through uncapped bonus potential.
The role is suitable for people with consultative sales or customer-focused experience who can communicate clearly, listen carefully and support clients through sensitive circumstances. Legal experience is not required, as full training and ongoing support are provided.
Job Details
- Job Title: Sales Executive – Probate / Sales Consultant – Probate
- Employer: Co-op Legal Services
- Job ID: 1071993
- Salary: £29,000–£34,000 base salary
- Average Earnings: £47,000
- Bonus: Uncapped bonus potential
- Job Type: Full-time
- Working Pattern: Monday to Friday, including 1 in 4 Saturdays for 4 hours
- Location: Remote – UK
- Job Category: Legal
- Posted: 18 September 2026
- Closing Date: 25 September 2026 at 11:55 PM
- Legal Experience: Not required
- Training: Full training and ongoing support provided
About the Role
As a Sales Consultant within the Probate Sales team, you will support clients who may be dealing with the loss of someone close to them and need guidance around probate and estate administration.
The role focuses on having thoughtful and respectful conversations, understanding each client’s circumstances and explaining available services in a straightforward way.
There is no cold calling. Clients contact Co-op Legal Services because they are seeking support, allowing you to focus on understanding their needs and helping them make informed decisions.
Key Responsibilities
- Speak with clients by telephone and video in a sensitive and professional manner.
- Listen to clients and understand their individual circumstances.
- Explain probate and estate administration services clearly and without unnecessary jargon.
- Help clients understand whether the available services are suitable for their needs.
- Manage your workload using modern digital systems.
- Work towards agreed performance targets and KPIs.
- Contribute to a supportive remote team environment.
- Provide clients with clear information and guidance throughout their conversations with the organisation.
Requirements / Person Specification
You do not need previous legal experience to apply.
The employer is looking for candidates who have:
- Experience in consultative sales or a customer-focused position.
- Strong communication and listening skills.
- The ability to discuss sensitive subjects with empathy and care.
- Confidence explaining information clearly and simply.
- A willingness to learn new skills and develop professionally.
- A customer-focused approach rather than being motivated solely by sales targets.
- The ability to work effectively as part of a remote team.
- A genuine commitment to providing a supportive service to clients.
Salary & Benefits
The position offers a £29,000 to £34,000 base salary, with average earnings of around £47,000 through an uncapped bonus structure.
Additional benefits include:
- Annual bonus based on personal and business performance.
- 28 days’ holiday, increasing to 32 days with service, plus bank holidays.
- Pension with up to 10% employer contributions.
- 30% discount on Co-op products.
- 10% discount on other participating brands.
- Stream, providing early access to a percentage of earned pay.
- Virtual healthcare, including GP appointments.
- Mental health, nutrition and fitness support.
- 24/7 colleague support service.
- Training, development and career progression opportunities.
- Cycle-to-work scheme.
Working Pattern
This is a full-time remote UK position.
The standard working pattern is Monday to Friday, with one Saturday in every four weeks, involving a four-hour shift.
Visa / Right-to-Work
The advert confirms that this position is remote within the UK, but it does not state that visa sponsorship is available.
Applicants should therefore check their existing right-to-work eligibility in the UK and confirm any immigration requirements directly with the employer before applying.
Inclusion & Accessibility
Co-op Legal Services states that it is committed to creating inclusive teams and welcomes applications from people from different backgrounds.
The organisation is part of the Disability Confident scheme and states that disabled candidates who meet the minimum job criteria can receive an interview. Reasonable adjustments can also be provided during the recruitment process where required.
Application / Selection Process
Applications should be submitted through the Co-op’s official careers platform.
When applying, candidates should demonstrate relevant customer service or consultative sales experience, strong communication skills and the ability to deal sensitively with clients.
The employer provides training and ongoing support, so applicants do not need to have previous legal experience.
Job ID: 1071993
Closing date: 25 September 2026 at 11:55 PM
Apply: Use the Apply Now option on the official Co-op Legal Services vacancy page before the closing deadline.
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