Employer: Cafcass – Children and Family Court Advisory and Support Service
Location: Leeds, Manchester, Birmingham or Coventry
Working Pattern: Flexible / Hybrid
Hours: 18.7 hours per week (0.5 FTE)
Salary: £29,883 – £31,678 pro rata
Grade: Band 4
Closing Date: 4 October 2026 at 3:00pm
Cafcass is recruiting a Pensions, Benefits and Payroll Officer to join its Payroll and Benefits team. The role supports the accurate and timely administration of employee pensions, benefits and payroll processes across the organisation.
This is a part-time opportunity offering flexible and hybrid working, with the successful applicant based within reasonable commuting distance of Leeds, Manchester, Birmingham or Coventry.
Job Details
- Job Title: Pensions, Benefits and Payroll Officer
- Salary: £29,883 – £31,678 pro rata
- Hours: 18.7 hours per week / 0.5 FTE
- Contract: Part-time
- Locations: Leeds, Manchester, Birmingham or Coventry
- Working Pattern: Flexible / hybrid
- Reports to: Payroll and Benefits Manager
- Closing Date: 4 October 2026 at 3:00pm
Important: Applicants must be within reasonable commuting distance of their chosen office location. If you are relocating, Cafcass asks you to make this clear in your application.
About the Role
As a Pensions, Benefits and Payroll Officer, you will work with the Payroll and Benefits team and wider HR function to support the administration of Cafcass’ employee reward and benefits arrangements.
Reporting to the Payroll and Benefits Manager and working closely with the Senior Pensions and Benefits Officer, you will help ensure monthly pension, benefits and payroll processes are completed accurately and on time.
The role will also involve working with HR Transactions and Resourcing teams on new starters, leavers and contractual changes that affect employees’ total reward packages.
Key Responsibilities
- Process routine pension changes and notifications through the West Yorkshire Pension Fund online portal.
- Maintain accurate pay information and monthly pension membership data.
- Respond to ad hoc requests for pension benefit estimates.
- Support monthly pension processing, including auto-enrolment activity.
- Help resolve routine pension queries and escalate more complex matters when necessary.
- Administer employee benefits, including health cash plans, Additional Voluntary Contributions and other salary-sacrifice or payroll benefits.
- Respond to routine payroll, pension and benefits enquiries from employees and HR teams.
- Provide assistance and cover for routine payroll inputting when required.
- Maintain accurate employee records, databases and electronic filing systems.
- Identify opportunities to improve and streamline processes.
- Assist with reporting, year-end activities, statistical requirements, audits and process reviews.
- Maintain effective working relationships with external providers, including the West Yorkshire Pension Fund.
- Handle sensitive employee, personal and financial information in accordance with data protection and Cafcass information assurance requirements.
Requirements / Person Specification
Applicants should be organised, accurate and comfortable handling confidential information. You should also be able to provide a professional and helpful service while working effectively as part of a team.
The role requires:
- Experience of employee benefits administration within a large organisation.
- Experience using computerised HR or payroll systems.
- Experience of pensions administration, ideally involving a Local Government Pension Scheme or similar public-sector pension fund.
- Working knowledge of payroll and pensions processes and relevant legislation.
- Strong attention to detail and accurate data-entry skills.
- Good numerical ability, including the ability to carry out manual payroll calculations where required.
- Good Microsoft Office skills, particularly Excel and Outlook.
- Confidence using IT systems and databases.
- Strong written and verbal communication skills.
- The ability to deal tactfully and sensitively with colleagues.
- Good organisation and prioritisation skills when managing competing tasks.
- The ability to work independently and use initiative within agreed procedures.
- A commitment to confidentiality, inclusion, professional development and high standards of service.
Salary & Benefits
The salary is £29,883 – £31,678 pro rata for the Band 4 position.
Benefits include:
- 28 days’ annual leave, rising to 33 days after five years’ reckonable service.
- Three statutory/privilege days between Christmas and New Year.
- Local Government Pension Scheme with a stated 13.7% employer contribution.
- Flexible and hybrid working arrangements.
- Flexible working options, including arrangements such as nine-day fortnights where appropriate.
- Health and wellbeing support.
- Four additional wellbeing days each year.
- Health and wellbeing cash plan, with Cafcass paying the basic premium.
- 24-hour confidential Employee Assistance Provider support.
- Employee discounts across leisure, technology, travel, personal finance, fashion and supermarkets.
- Personal car leasing scheme.
- Opportunities for professional development and career progression.
Working Pattern
This is a 0.5 FTE position working 18.7 hours per week.
Cafcass supports flexible and hybrid working, with colleagues generally combining office-based and home working. The role is available from offices in Leeds, Manchester, Birmingham or Coventry.
Applicants should be within reasonable commuting distance of their selected location.
Visa / Right-to-Work
The vacancy information provided does not state that visa sponsorship or a Certificate of Sponsorship is available for this position.
Applicants who require UK work sponsorship should confirm their eligibility directly with Cafcass before applying.
Application / Selection Process
Applicants interested in the role should submit their application through the official Cafcass vacancy.
For further information about the position, Cafcass lists Alastair.Thirsk@cafcass.gov.uk as the contact for enquiries.
The application should demonstrate your relevant experience in pensions, benefits and payroll administration, together with your ability to work accurately with confidential employee and financial information.
Closing date: 4 October 2026 at 3:00pm.
About Cafcass
The Children and Family Court Advisory and Support Service (Cafcass) represents children in family court cases in England. Its work involves advising the family courts about what is safe for children and what is in their best interests.
Cafcass employs colleagues across social work, corporate and business support functions and promotes flexible working, professional development and an inclusive working environment.
The organisation also operates employee diversity networks and provides wellbeing support, including dedicated wellbeing days, an Employee Assistance Provider and health and wellbeing services.
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