Malvern Hills and Wychavon District Councils are recruiting a Civil Enforcement Officer to join the parking services team in Pershore, Worcestershire.
The role involves patrolling on-street and off-street parking areas, issuing penalty charge notices where vehicles breach Traffic Regulation Orders, checking ticket machines and helping members of the public use local parking facilities.
This is a permanent, full-time position involving outdoor work, extensive walking and a rota that includes weekends and bank holidays.
Job Details
- Job Title: Civil Enforcement Officer
- Employer: Malvern Hills and Wychavon District Councils
- Location: Pershore, Worcestershire
- Salary: £29,542 – £32,046 per annum
- Contract: Permanent
- Working Hours: 37 hours per week
- Working Pattern: Rota-based
- Job Type: Full-time
- Sector: Local Councils / Parking & CCTV
- Reference: WMHDC/TP/5030/435
- Closing Date: Sunday, 25 October 2026
- Interview Date: Thursday, 5 November 2026
About the Role
Wychavon District Council operates parking services across the Wychavon area and provides services to other local district councils.
As a Civil Enforcement Officer, you will work mainly on foot across different locations, helping maintain effective traffic flow and ensuring parking restrictions are followed.
The position offers an opportunity to work directly within local communities while supporting the effective use and accessibility of parking facilities.
Key Responsibilities
Your duties will include:
- Issuing penalty charge notices to vehicles parked in breach of applicable Traffic Regulation Orders.
- Patrolling on-street locations throughout the Wychavon district.
- Monitoring off-street council car parks.
- Moving between different patrol locations throughout the working day.
- Helping maintain good traffic flow within local areas.
- Carrying out ticket machine checks.
- Assisting members of the public with the use of parking facilities.
- Working across different local areas when required.
- Undertaking other duties appropriate to the role.
Requirements
The successful applicant should have:
- A good standard of education, including qualifications in English and Mathematics.
- Good communication and interpersonal skills.
- The ability to remain calm and professional when dealing with sensitive or confrontational situations.
- A motivated and positive approach to work.
- The ability to work independently and use initiative.
- Experience in a similar role or relevant customer-facing experience such as customer service, retail or hospitality.
Travel and Outdoor Working
This role requires regular travel throughout the district and surrounding villages.
Applicants must have access to a vehicle and be able to use it for work purposes. Business-use insurance will be required.
The position involves working outdoors in different weather conditions and walking for extended periods, potentially seven or more hours per day.
You must also be able to work a rota covering a range of shifts, including weekends and bank holidays.
Working Pattern
The position is based on 37 hours per week, worked on a rota.
The rota may include:
- Weekday shifts
- Weekend working
- Bank holiday working
- Different shifts according to operational requirements
Salary and Benefits
The salary is £29,542 – £32,046 per annum.
Employees may also have access to:
- Pension scheme with employer contributionsll
- Generous annual leave entitlement
- Option to purchase additional annual leave
- Training and professional development opportunities
- Onsite nursery with a 20% staff discount
- Discounted gym and swimming membership
- Health and wellbeing support
- Employee Assistance Programme, including counselling services
- Cycle to Work scheme
- Employee discounts, including discounts with EE and the Kaarp discount scheme
Visa Sponsorship and Right to Work
Important: Wychavon District Council does not currently offer sponsorship for candidates who do not already have the Right to Work in the UK.
Applicants requiring UK visa sponsorship should therefore be aware that this vacancy does not offer sponsorship.
Application and Selection Process
Applications should be submitted through the official WM Jobs vacancy.
Candidates should ensure they meet the essential requirements, particularly the ability to travel around the district, access to a vehicle with business-use insurance, outdoor working requirements and rota-based availability.
The advertised interview date is Thursday, 5 November 2026.
The employer notes that if there is a high volume of applications, the vacancy may close and interviews may take place earlier than the advertised dates.
Closing Date
Sunday, 25 October 2026
Early closure is possible if a high number of applications is received.
How to Apply
For the full vacancy details and to apply, visit the official listing:
Employer: Malvern Hills and Wychavon District Councils
Location: Pershore, Worcestershire
Salary: £29,542 – £32,046 per annum
Closing Date: 25 October 2026
Sponsorship: Not currently available for candidates without UK Right to Work