Location / Type / Salary

• Remote (PA, MD, VA, DC, FL, GA) 
• Part-Time 
• $15–$19 per hour

Role of the Job 

Handle inbound/outbound patient calls, schedule appointments, and provide top-tier customer service for ophthalmology practices.

Responsibilities

• Respond to inbound calls with excellent service
• Schedule, confirm, and reschedule patient appointments
• Answer patient inquiries with professionalism and patience
• Update patient demographics and insurance information
• Make outbound calls to patients and clinics
• Handle email and online appointment requests

Requirements

• 1+ year customer service or scheduling experience
• Strong communication and interpersonal skills
• Proficient in Microsoft Office & data entry
• Ability to multitask in fast-paced environment
• Reliable internet & quiet workspace
• Bi-lingual (English/Spanish) preferred

Benefits

• Competitive pay package
• Medical, dental, vision insurance
• 401(k) plan
• Eye care discounts
• Continuing education support
• Career growth opportunities
• PTO and holidays off
• Company-provided equipment

Documents

• Resume
• CV

APPLY HERE

About Company

Vision Innovation Partners is dedicated to protecting and restoring vision, serving patients across affiliated ophthalmology offices with a focus on excellent care and outcomes.