Administrative Assistant

Job Vacancy: Administrative Assistant – IDRE

Company: iMPROve Health

Location: Remote (100% remote, anywhere in the US)

Job Type: Full-time

Salary: $18 – $23 per hour

Job Description:

iMPROve Health is seeking a highly organized and detail-oriented Administrative Assistant to support our Independent Dispute Resolution (IDR) operations under the No Surprises Act. This role plays a critical part in ensuring disputes are prepared accurately, submitted timely, and managed in compliance with federal regulatory requirements.

Responsibilities:

• Manage administrative responsibilities for IDRE, including data entry, report generation, and case documentation management
• Assist with dispute preparation for arbitration, ensuring completeness and accuracy
• Process disputes for eligibility as required
• Develop and maintain tracking spreadsheets and program templates
• Work closely with the Federal IDRE team to track deadlines, case statuses, and required submissions
• Communicate with internal and external stakeholders, including responding to email and phone inquiries

Requirements:

• Associate’s degree or equivalent combination of education and experience
• Minimum 2 years of administrative support experience
• Experience with complex technology systems (e.g., Salesforce, SharePoint, third-party portals)
• Proficiency in Microsoft Excel, Word, Outlook, and OneNote
• Strong attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to work independently with minimal supervision

What We Offer:

• 100% remote work with flexible hours
• Medical, dental, vision, life insurance, and 401(k) matching
• Professional development and continuing education opportunities
• Work-life balance and a supportive team environment

If you’re a highly organized and detail-oriented individual with strong administrative skills, apply now to join the iMPROve Health team!

CLICK HERE TO APPLY