Housekeeping Operations Manager – NHS Jobs in London | £75,328–£86,114
Housekeeping Operations Manager
Guy’s and St Thomas’ NHS Foundation Trust
Job Details
- Location: London, United Kingdom
- Salary: £75,328 – £86,114 per annum including HCA
- NHS Band: Band 8b
- Contract: Permanent
- Working Pattern: Full-time
- Reference: 196-ESS1736-NW
- Date Posted: 28 August 2026
- Closing Date: 06 September 2026
Job Overview
Guy’s and St Thomas’ NHS Foundation Trust is recruiting a Housekeeping Operations Manager to provide senior operational leadership across its housekeeping and rapid response services.
The successful candidate will be responsible for interpreting legal requirements and national housekeeping policies and translating them into effective operational practices that ensure Trust sites remain compliant.
This is a senior leadership position requiring extensive experience in housekeeping, facilities, estates, infrastructure or a comparable complex operational environment.
Key Highlights
- Salary: £75,328 – £86,114 per year
- Band: 8b
- Contract: Permanent
- Working hours: Full-time
- Location: London
- Employer: Guy’s and St Thomas’ NHS Foundation Trust
- Closing date: 06 September 2026
- Skilled Worker sponsorship: Applications requiring current sponsorship are welcome and will be considered
- Leadership responsibility: Services involving nearly 700 staff
About the Role
The Housekeeping Operations Manager will provide strategic and operational leadership for housekeeping and rapid response services across the entire Guy’s and St Thomas’ NHS Foundation Trust estate.
The post holder will lead the implementation of the housekeeping strategy, provide expert operational advice and work closely with clinical groups, delivery groups, internal stakeholders, external partners and other relevant stakeholders.
Main Duties and Responsibilities
- Implement housekeeping standards and operating procedures across the Trust estate.
- Lead housekeeping and rapid response services across GSTT locations.
- Lead a site-based management team overseeing nearly 700 staff.
- Deliver agreed financial and non-financial operational performance targets.
- Ensure compliance with Financial and Procurement Regulations.
- Monitor and review services continuously.
- Identify and implement service improvements.
- Improve operational and financial efficiency.
- Deliver value for money within allocated budgets.
- Respond to changing business and operational requirements.
- Provide expert advice on housekeeping operations.
- Work effectively with internal and external stakeholders.
- Ensure compliance with legal and national housekeeping requirements.
- Lead with compassion, integrity and accountability.
Leadership Responsibilities
The successful candidate will demonstrate high-level leadership expertise and the ability to lead housekeeping functions towards operational excellence.
Responsibilities include:
- Motivating and developing individuals and teams.
- Promoting inclusive leadership.
- Creating psychologically safe working environments.
- Encouraging staff to speak up, learn and improve.
- Challenging discriminatory behaviour.
- Promoting fairness and belonging.
- Using service, workforce and quality information to identify inequalities.
- Supporting anti-racist practice.
- Improving outcomes for staff, patients and service users.
Essential Qualifications and Education
- Education to first degree level or equivalent demonstrable experience.
- Professional training and specialist knowledge of housekeeping services leadership acquired through relevant training and experience.
Essential Previous Experience
Applicants should have an extensive and successful track record of:
- Leading housekeeping and rapid response functions.
- Working within Estates, Facilities, infrastructure or an equivalent complex operational environment.
- Managing housekeeping services in a complex NHS environment.
- Leading complex services within the NHS or another regulated environment.
- Delivering service improvement.
- Maintaining service compliance.
- Building effective stakeholder partnerships.
Essential Knowledge
Candidates should demonstrate:
- Excellent understanding of NHS housekeeping departments.
- Specialist knowledge of housekeeping operations.
- Highly developed communication skills.
- Ability to communicate highly complex information.
- Exceptional influencing skills.
- Highly developed leadership skills.
- Ability to motivate and involve individuals and teams.
- Understanding of Trust-wide and local performance expectations.
Essential Skills and Abilities
- Strong written communication skills.
- Ability to undertake complex drafting.
- Ability to prepare and present effective business cases.
- Excellent listening skills.
- Strong interpersonal and relationship-building skills.
- Sound political judgement.
- Stakeholder sensitivity.
- Inclusive, anti-racist and compassionate leadership.
- Ability to create psychologically safe teams.
- Ability to challenge discriminatory behaviour.
- Ability to use data and feedback to improve fairness and belonging.
- Extensive partnership-working experience.
Equality, Diversity and Inclusion
The Trust is committed to inclusive practice and expects the successful candidate to support colleagues, patients and service users from diverse and marginalised backgrounds.
The role supports:
- Disabled and neurodivergent people.
- People of all gender identities and expressions.
- LGBTQ+ communities.
- People from different ethnic backgrounds.
- People from different socio-economic backgrounds.
About Guy’s and St Thomas’ NHS Foundation Trust
Guy’s and St Thomas’ NHS Foundation Trust comprises five well-known hospitals:
- Guy’s Hospital
- St Thomas’ Hospital
- Evelina London Children’s Hospital
- Royal Brompton Hospital
- Harefield Hospital
The Trust also provides community services in Lambeth and Southwark.
It provides specialist services including heart and lung care, cancer and renal services, alongside a wide range of local hospital and community services.
Employee Benefits
- NHS Pension Scheme.
- Interest-free Season Ticket Loan.
- Long Term Service Awards.
- Subsidised on-site nurseries and childcare vouchers.
- Staff health and wellbeing programme.
- Ride to Work scheme.
- Employee Assistance Programme.
- Free stop smoking service.
Trust Values
Caring | Ambitious | Inclusive
The successful candidate will be expected to demonstrate these values throughout their work and leadership.
Certificate of Sponsorship – Skilled Worker Visa
The official job advert states that applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Candidates requiring current Skilled Worker sponsorship may therefore apply for this vacancy, subject to meeting the role and immigration requirements.
Applicants should verify their individual eligibility and the latest UK immigration requirements before applying.
The advert also states that Skilled Worker applicants applying for entry clearance may need to provide criminal record certificates from countries where they have resided continuously or cumulatively for 12 months or more during the previous 10 years.
DBS Check
This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
A Disclosure and Barring Service (DBS) check will therefore be required.
Employer Contact Details
Directorate: EA – Essentia Directorate
Contact: Klementina Cumraku
Telephone: 020 7188 7188
Email: klementina.cumraku@nhs.net
How to Apply
Interested candidates should review the complete job description and person specification before applying.
Applications should be submitted through the official NHS Jobs application system.
Full Details & Apply
Closing Date: 06 September 2026
Official Employer Website
Guy’s and St Thomas’ NHS Foundation Trust Careers
Important Application Information
Job vacancies can close or be amended by the employer. Applicants should check the official NHS Jobs advert before submitting an application.
Skilled Worker sponsorship applicants are welcome to apply, according to the official vacancy advertisement.
Source: NHS Jobs / Guy’s and St Thomas’ NHS Foundation Trust