Portsmouth City Council is recruiting a Support Assistant to work within a Category 2.5 Sheltered Housing Scheme in Portsmouth.
The current vacancy is based at Nicholson Gardens, although successful applicants may occasionally be required to work at another Category 2.5 sheltered housing scheme depending on service requirements.
This is a part-time, on-site social care role involving practical and personal support for residents, including helping residents maintain their independence and responding appropriately when additional assistance is required.
Job Details
- Job Title: Support Assistant (Category 2.5 Sheltered Housing)
- Employer: Portsmouth City Council
- Location: Portsmouth, including Nicholson Gardens
- Job Type: Part-time
- Working Arrangement: On-site
- Salary: £27,346 – £29,170 per year
- Sector: Social Care
- Closing Date: The vacancy is currently listed as expiring in less than 3 weeks
About the Role
You will join a Support Assistant team working under the guidance of the Scheme Manager.
The role involves providing day-to-day assistance to residents according to their individual needs. Depending on circumstances, this may include domestic support, reassurance, assistance during emergencies and occasional support with personal care for residents who are more frail.
You will also work with external professionals and residents’ families where additional support is required.
Key Responsibilities
Your duties may include:
- Providing practical day-to-day support to residents according to their individual needs.
- Offering domestic assistance where required.
- Providing reassurance and support to residents.
- Responding appropriately to emergencies within the scheme.
- Assisting some frailer residents with personal care when necessary.
- Managing challenging situations calmly and professionally.
- Liaising with care agencies, Adult Social Care, GPs, chemists and residents’ families.
- Spending time with residents to understand their support requirements.
- Recording relevant information on residents’ support plans.
- Keeping residents’ records updated when appropriate.
- Assisting with serving meals to residents.
- Handling and accounting for cash collected from residents where required.
- Working as part of the wider Support Assistant team.
Training and Development
The Scheme Manager will provide induction and guidance to help you develop confidence in the role.
Additional training will also be available to support your professional and personal development.
Skills and Experience
Applicants should be able to demonstrate:
- A caring approach and an interest in supporting people.
- Good communication and listening skills.
- A professional attitude towards work.
- Good written communication skills.
- Basic numeracy skills.
- Willingness to provide domestic support when residents require assistance.
- Ability to assist with personal care during emergencies when necessary.
- Physical ability to participate in moving and handling tasks.
- Ability to work effectively as part of a team.
- Confidence to work independently when required.
- Ability to remain calm when dealing with challenging situations.
- Basic IT skills, including familiarity with Microsoft Word and Outlook.
- Flexibility and reliability.
- Willingness to work at other sheltered housing schemes when required.
- Flexibility with working hours to meet the needs of residents and the service.
The ability to communicate comfortably with customers and provide advice in accurate spoken English is essential for this position.
Working Pattern
This is a part-time, on-site position.
Although the main workplace will generally be one sheltered housing scheme, you may be required to work at other Category 2.5 schemes according to operational requirements.
You will also need to be flexible with your working hours to meet the needs of residents and the service.
Salary and Benefits
The advertised salary is £27,346 to £29,170 per year.
The role also provides access to induction, guidance and additional training designed to support development in the position.
Visa Sponsorship and Right to Work
The supplied vacancy information does not confirm Skilled Worker visa sponsorship for this position.
Applicants who require sponsorship should therefore check the employer’s current sponsorship position and eligibility requirements directly before applying. Do not assume that this vacancy offers visa sponsorship simply because it is a social care role.
Application and Selection Process
Applications should be made through the official LG Jobs vacancy page for Portsmouth City Council.
Original vacancy:
https://www.lgjobs.com/jobs/86752/support-assistant-category-25-sheltered-housing
Applicants should review the employer’s full requirements and current vacancy information before submitting an application.
Closing Date
The supplied listing currently states that the vacancy is expiring in less than 3 weeks.
Applicants should check the original vacancy page for the exact closing date and ensure their application is submitted before the deadline.