People Advisor (12-Month Fixed-Term Contract)
Employer: Housing Ombudsman Service
Salary: £44,439 per year
Location: Remote working anywhere in the UK
Contract: Fixed-term, 12 months
Working pattern: Full-time
Vacancies: 1
Reference number: 485174
Closing date: 13 October 2026 at 11:55 pm
Visa Sponsorship
Visa sponsorship is not confirmed in the job advert. The employer has not explicitly stated whether Skilled Worker visa sponsorship is available for this position. Applicants who require sponsorship should contact the recruitment team to confirm eligibility before applying.
Important: Although the role allows remote working anywhere in the UK, this does not mean applicants can work from outside the UK. The advert specifies UK-based remote working.
About the Role
The Housing Ombudsman Service is recruiting a People Advisor to join its People Operations team on a 12-month fixed-term contract.
The successful candidate will provide practical HR advice, guidance and support to managers and employees across the organisation. Working alongside the People Manager and Business Partners, the postholder will contribute to employee relations, HR policies and procedures, people systems and key organisational projects.
This opportunity is suited to candidates with previous HR or people-team experience who can provide sound advice on employment matters and help resolve sensitive workplace issues.
Key Responsibilities
The People Advisor will be responsible for:
- Advising and coaching managers on HR policies, procedures and employment legislation.
- Supporting the People team during staff absences and periods of increased demand.
- Helping manage the People team’s shared inbox and responding to employee enquiries accurately and promptly.
- Assisting with the development and implementation of people policies and guidance.
- Contributing to learning activities associated with HR policies and procedures.
- Advising managers on sensitive employee relations matters to encourage early resolution.
- Supporting the delivery of HR projects and the effective operation of people systems.
- Building productive working relationships with managers, employees and colleagues across the People team.
Essential Qualifications and Experience
Applicants should have the following qualifications and experience:
- CIPD Level 5 qualification or currently working towards it.
- Previous experience working within a People or HR team.
- Experience providing HR advice and guidance to managers and employees.
- Ability to generate, analyse and explain data and reports.
- A good practical understanding of HR policies and processes, including employment contracts, maternity and paternity arrangements, flexible working, disciplinary procedures and grievances.
During the application process, candidates will be asked to confirm that they have the appropriate qualifications and experience and provide statements demonstrating how they meet the specified criteria.
Salary and Benefits
The successful candidate will receive an annual salary of £44,439 and access to the following benefits:
- Learning and development opportunities tailored to the role.
- Flexible working options.
- An inclusive working environment that promotes diversity.
- A Civil Service pension.
Location and Working Arrangements
This is a full-time, homeworking position that can be performed remotely anywhere in the UK.
Successful applicants must be available to start by January 2027 at the latest.
Application and Selection Process
The selection process will assess candidates’ qualifications, relevant HR experience and ability to demonstrate the essential criteria.
Applicants should prepare clear, factual examples from their own professional experience. The employer permits the use of artificial intelligence to support applications but requires all submitted examples and statements to be truthful and based on the applicant’s actual experience.
Successful candidates must undergo a basic criminal record check or equivalent. Baseline Personnel Security Standard checks will also apply where required.
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The Housing Ombudsman Service promotes learning, excellence, openness and fairness and expects staff to uphold these values in their work.
Interview date: 6 November 2026
Closing date: 13 October 2026 at 11:55 pm
Important: The employer may close the vacancy early if it receives 100 applications. Interested candidates are therefore encouraged to apply as soon as possible.
Contact Information
For recruitment enquiries, contact:
Email: recruitment@housing-ombudsman.org.uk
Original Vacancy Source
This vacancy was advertised by the Housing Ombudsman Service through Civil Service Jobs.