Senior Care Support Worker – T&O Outpatients |
The Dudley Group NHS Foundation Trust is recruiting for a Senior Care Support Worker – T&O Outpatients at Russells Hall Hospital, Dudley.
This is a permanent, part-time Band 3 NHS position offering a salary of £25,760 to £27,476 per year, pro rata. The Trust has also confirmed that applications from candidates who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside other applications.
The closing date is 18 September 2026, so eligible applicants should apply before the deadline.
Job Overview
- Job title: Senior Care Support Worker – T&O Outpatients
- Employer: The Dudley Group NHS Foundation Trust
- NHS Band: Band 3
- Salary: £25,760 – £27,476 per year, pro rata
- Contract: Permanent
- Working pattern: Part-time
- Hours: 30.50 hours per week
- Location: Russells Hall Hospital, Dudley
- Post reference: 253-0926-8223053-NR
- Date posted: 9 September 2026
- Closing date: 18 September 2026
- Sponsorship: Skilled Worker sponsorship applicants welcome, subject to eligibility
About the Senior Care Support Worker Role
The Dudley Group NHS Foundation Trust is looking for caring, compassionate and patient-focused individuals to join its T&O Outpatients team as Senior Care Support Workers.
The successful candidate will work alongside members of the nursing team to provide a high standard of care to patients attending outpatient services.
The role involves supporting registered practitioners, carrying out delegated clinical care activities following appropriate competency training, maintaining patient records and ensuring that clinical equipment is available and ready for use.
The Trust also encourages successful applicants to develop their skills and knowledge to support both personal development and the needs of the service.
Main Duties and Responsibilities
As a Senior Care Support Worker, you will work as an integral member of the department team under the direct or indirect supervision of a registered practitioner.
Your responsibilities will include:
- Providing care to patients as delegated by registered practitioners.
- Undertaking designated patient observations and clinical procedures after completing the required competencies.
- Recording clinical observations accurately.
- Supporting registered nurses during outpatient clinics.
- Providing aspects of patient education.
- Entering and updating patient information on IT systems.
- Ensuring clinical equipment is available, clean and ready for use.
- Contributing to the maintenance of a safe and effective care environment.
- Supporting quality improvement initiatives that enhance patient care.
- Communicating clinic, administrative and organisational problems to senior staff.
- Helping identify issues that could affect the smooth running of outpatient clinics or patient pathways.
- Working within Trust policies, procedures and agreed competencies.
- Maintaining patient privacy, dignity, respect and confidentiality.
- Recognising the limits of your knowledge and competence and seeking assistance when required.
Successful applicants will be expected to complete generic and team-specific competencies within an agreed timeframe, normally within 12 months of starting the post.
Clinical Care Experience
The person appointed will need to demonstrate the ability to undertake a range of delegated clinical care duties.
Examples listed in the person specification include:
- Taking temperature, pulse and respiration.
- Measuring blood pressure.
- Blood glucose monitoring.
- Urinalysis.
- Wound observations.
- Removal of cannulas and catheters.
- Observing patients and assessing their condition.
- Interpreting observations and test results within the limits of the role.
- Assessing patient comfort.
- Initiating emergency procedures when required and within the scope of competence.
The role may involve regular contact with bodily fluids while carrying out interventions and treatments.
Education and Qualifications
The essential qualifications and requirements include:
- GCSE Maths and English at grades A–C or Functional Skills Level 2.
- Care Certificate, or willingness and ability to complete it within 12 weeks of commencing employment.
- QCF/NVQ Level 3 in Healthcare or an equivalent qualification/relevant experience.
A Food Handling Certificate is desirable but not essential.
Knowledge and Skills
Applicants should demonstrate:
- An understanding of their role within a healthcare team.
- The ability to recognise limitations in their knowledge and competence.
- A willingness to undertake additional training.
- The ability to use and update IT systems containing patient information.
- The ability to work safely within established policies, procedures and competencies.
- An understanding of appropriate behaviour within a clinical environment.
Communication Requirements
Effective communication is an important part of this position.
Applicants should demonstrate effective:
- Verbal communication.
- Written communication.
- Non-verbal communication.
- Communication with patients, relatives and carers.
- Compassion and respect when dealing with patients and colleagues.
The Trust is also looking for people with a positive, enthusiastic, courteous and polite approach to their work.
Working Environment and Physical Requirements
The position can involve physically demanding aspects of patient care.
The person specification identifies:
- Manual handling of patients, including toileting, bathing and turning.
- Manual handling of equipment and stores.
- Regular contact with bodily fluids during certain interventions and treatments.
- Frequent moderate or intense physical effort for periods of time.
Applicants should therefore be prepared for the practical demands associated with working in a clinical healthcare environment.
Flexible Working Requirements
The role requires participation in flexible working patterns and shift working where necessary to meet service requirements.
Applicants should be prepared to work flexibly and may be required to work across the wider health economy.
Trust Values
The Dudley Group NHS Foundation Trust places patients and staff at the centre of its services.
The successful candidate will be expected to demonstrate values and behaviours that reflect:
- Care
- Respect
- Responsibility
The Trust is committed to providing safe, caring and effective services and to creating a diverse and inclusive workplace where staff feel valued and able to contribute.
Staff Development and Wellbeing
The Dudley Group says employee wellbeing is a priority and supports flexible working options and reasonable adjustments where possible.
The Trust also provides opportunities for staff to develop and grow through its Learning & Organisational Development Team.
Development opportunities can include areas such as:
- Communication
- Wellbeing
- Team development
- Cultural competency
- Values and behaviours
Skilled Worker Visa Sponsorship
Important for international applicants: The employer has specifically stated that applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
This means applicants who require sponsorship can apply for consideration. However, sponsorship is subject to the applicant meeting the relevant immigration and role requirements, and applicants should not assume that an application automatically guarantees sponsorship.
International applicants should also be aware that UK immigration requirements may include additional documentation.
The advert notes that Skilled Worker applicants applying for entry clearance may need to provide criminal record certificates from countries where they have resided for the required period.
Right to Work and Sponsorship Considerations
Candidates who require sponsorship should carefully check their eligibility before applying.
The vacancy is particularly relevant to applicants who:
- Are qualified or experienced in healthcare support.
- Are seeking a Band 3 NHS opportunity.
- Currently require Skilled Worker sponsorship to work in the UK.
- Have the required healthcare qualifications or relevant experience.
- Can meet the Trust’s clinical competency and training requirements.
Disclosure and Barring Service Check
This position is subject to a Disclosure and Barring Service (DBS) check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Successful applicants will therefore be required to undergo the appropriate criminal record checking process.
About The Dudley Group NHS Foundation Trust
The Dudley Group NHS Foundation Trust is committed to providing high-quality healthcare and improving health outcomes for the communities it serves.
The organisation states that its vision is focused on excellent healthcare and improved health for all.
The Trust aims to create an inclusive working environment where employees feel supported, valued and empowered to contribute to the delivery of high-quality patient care.
Job Location
The position is based at:
Russells Hall Hospital
Pensnett Road
Dudley
DY1 2HQ
United Kingdom
Salary and Contract
The successful candidate will receive:
Salary: £25,760 – £27,476 per year, pro rata
Band: NHS Band 3
Contract: Permanent
Working pattern: Part-time
Hours: 30.50 hours per week
Because the position is part-time, the advertised salary is stated on a pro-rata basis.
Application Deadline
The closing date for applications is:
18 September 2026
Candidates are advised not to wait until the final day to apply, particularly if they need additional time to prepare their application and supporting information.
How to Apply
Applications should be submitted through the official NHS Jobs vacancy.
Full details + Apply:
https://www.jobs.nhs.uk/candidate/jobadvert/C9253-26-0424/ats-direct-apply
Applicants should carefully review the full job description and person specification before submitting an application.
Frequently Asked Questions
Is this a permanent NHS job?
Yes. The vacancy is advertised as a permanent, part-time position.
What NHS Band is the role?
The position is Band 3.
What is the salary?
The advertised salary is £25,760 to £27,476 per year, pro rata.
How many hours are available?
The vacancy states that a 30.50-hour post is available.
Does this job offer Skilled Worker sponsorship?
The advert explicitly states that applications from job seekers who require current Skilled Worker sponsorship are welcome and will be considered alongside other applications. Sponsorship remains subject to the applicable requirements.
Can international applicants apply?
Yes. The employer has specifically confirmed that candidates requiring current Skilled Worker sponsorship are welcome to apply.
Is a Care Certificate required?
Yes. Applicants should have a Care Certificate or be able to complete it within 12 weeks of starting employment.
Is an NVQ or QCF Level 3 required?
The essential criteria specify QCF/NVQ Level 3 in Healthcare or an equivalent qualification/relevant experience.
When is the closing date?
The closing date is 18 September 2026.
Where is the job based?
The position is based at Russells Hall Hospital, Dudley, West Midlands.
Important Application Note
Meeting the essential criteria does not guarantee an interview or appointment. Applicants should ensure that their application clearly demonstrates how they meet the requirements listed in the person specification.
For sponsorship applicants, immigration eligibility and the employer’s ability to sponsor the specific role must also be considered.
Source and Disclaimer
This vacancy information is based on the job advert published by The Dudley Group NHS Foundation Trust through NHS Jobs.
Job details, salary, eligibility, closing dates and sponsorship arrangements can change. Applicants should always check the official vacancy and employer information before applying.
Employer: The Dudley Group NHS Foundation Trust
Reference: 253-0926-8223053-NR